FAQ

How long have Fasciawise been trading?

Fasciawise have over 20 years trading experience. During that time we’ve installed rooflines, conservatory roof conversions and flat roof replacements of the highest quality for hundreds of satisfied customers, building up a reputation for reliability, honesty, and quality that is regularly recommended to friends, family and neighbours for future orders and works.

Are Fasciawise an approved installer?

Fasciawise is a Freefoam approved installer. Our installations are periodically and randomly inspected by the manufacturer to ensure they meet the high standards they, and you, expect.

Can I have absolute confidence in Fasciawise’s installation teams?

Fasciawise employ their installation teams on a full-time, permanent basis. This means that we can have absolute confidence in the skill, experience and product knowledge of every team member – and so can you. Permanent teams allow us to maintain and develop a highly skilled and experienced workforce.

Do Fasciawise have Public Liability Insurance?

Fasciawise are fully insured, so if the worst should happen you can enjoy complete peace of mind that you, and we, are fully protected.

Does Fasciawise have a business address?

Fasciawise are permanently based at the address provided on all our printed literature and on our website. Our customers are more than welcome to visit our offices in person to discuss any issues that may arise.

Can I see examples of Fasciawise’s work?

We’d be delighted to provide the addresses of willing customers, so you can see the high standard of our products and workmanship for yourself. We encourage you to speak with our customers to get the opinions of the people that matter. You can also browse our comprehensive catalogue of photos of installations and styles of fascia / conservatory conversions on the portfolio page of this web site.

When do I pay?

Fasciawise will only request payment upon your complete satisfaction with all aspects of materials and workmanship.

What if I’m not happy?

If any aspect of our work fails to satisfy you in any way, we will take all possible measures to rectify it. We always where possible invite you the customer to walk round and inspect the job on a regular basis whilst the installation team is on site. Any queries will gladly be answered by either the fitters or the owners and resolved where appropriate. Our contracts have been verified as fair and legal by Nottingham Trading Standards, meaning your statutory rights are protected.